You keep it. AI data after cancellation works the same way the service does — no contract, no lock-in, no hostage records. Cancel anytime, then request a full export of your call logs, captured leads, and recordings, or ask for your data to be deleted.
Two options when you leave, and you can use both:
Most owners take the export for their files first, then have the account cleared. Either way, the decision is yours — not the vendor's.
Fair question. Plenty of contractors have been burned by software that made it easy to sign up and hard to leave — contacts trapped in a CRM, call history gone the day the subscription stops, "export" that turns out to mean a PDF nobody can use.
Your call records are business assets. Those recordings and transcripts are how you settle disputes ("the customer says we promised Tuesday"), how you train whoever answers phones next, and how you keep your customer list current. A service that won't hand them back is a service that doesn't trust you to stay — and that tells you something about how it sees the relationship.
Before you sign up with any phone service — AI, live answering, or a call center — ask the cancellation question out loud: "If I leave, how do I get my records, and how long does it take?" The answer should be boring and simple.
With Best Choice, there's no contract and you cancel anytime. AI data after cancellation is exportable or deletable on request — your call, literally. For the wider picture on how your call data is handled while you're a customer, see voice AI security and privacy.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.